It all began with a trip to IKEA. “I needed a big enough goods van to deliver my bulky hauls home that same day,” recounts James Neo.
“I couldn’t find one, and resorted to using IKEA’s delivery service. However, their earliest delivery availability was the following week. I even had to take a day off from work to oversee it!” How did James solve this frustrating problem? Oh, you know, by founding van-hiring service GetVan in 2016.
Since then, GetVan has been acquired by Moovaz Innovation (The Finder’s own parent company) in September 2020, and the business is thriving, thanks in part to an increase in demand for delivery services because of Covid. But, James isn’t one to exploit the difficult situation – either for customers or the company’s own driver-partners.
“Keeping prices appropriate is extremely important,” he explains. “It is key to be ultrasensitive to the earnings of our drivers, and we aim to strike that balance.”
#SGFaves is an annual initiative by The Finder to celebrate homegrown local business owners whose products and services help people live well in Singapore – just like The Finder!
By Willaine G. Tan, Issue 304 The Finder
More on The Finder:
#SGFaves 2020: Find Out What 27 Inspiring Local Business Owners LOVE Most About Living Here
The Finder Issue 304: SG Faves
#FinderSGFaves 2019: Be INSPIRED How These Singaporean Business People Help Us ALL Live Well In Singapore!
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